Our Services
At First Response IT, we specialize in eliminating the complexity, cost, and chaos that government agencies, public safety departments, and critical infrastructure businesses face when managing IT systems.
Whether you’re a sheriff’s office, fire department, city municipality, school district, hospital, utility company, or transportation hub—our team is built to serve those who serve others and keep our communities running.
We don’t just provide technology— we engineer connectivity with purpose.
Mobility & Device Management
The Problem:
Rotating sales reps. Unpredictable billing. Lost or unmanaged devices. No consistent support.
Our Solution:
We manage your entire mobile ecosystem—from procurement and activation to support and visibility. With a single point of contact and industry-leading tools, your field teams stay connected, secure, and efficient.
- Rugged and smartphone deployment
- Mobile Device Management (MDM)
- Rate plan optimization
- Lifecycle support and repair management
Internet & Connectivity
The Problem:
Our Solution:
We build resilient, redundant networks using a mix of fixed wireless, LTE/5G, fiber, and private LTE. We ensure your essential services stay online when the public internet fails.
- Primary and backup internet options
- Public Safety Network (FirstNet) design
- Fixed Wireless and 5G routing
- Private cellular network deployments
Office Voice & VOIP
The Problem:
Our Solution:
Modern VOIP phone systems built for reliability, flexibility, and cost savings. Whether it’s dispatch, call centers, or administrative offices, we build and manage voice systems that evolve with your needs.
- Cloud-based VOIP platforms
- Custom call flows and ring groups
- Mobile softphone access for remote workers
- Fax, SMS, and video add-ons
Emergency Response Technology
The Problem:
Our Solution:
We provide mission-critical connectivity and technology built for rapid deployment, reliable communication, and coordination between teams during emergencies.
- FirstNet-certified hardware
- Push-to-Talk (PTT) with cross-agency compatibility
- Field connectivity (trailers, mobile command, pop-up networks)
- Satellite and LTE backup for disaster zones
IoT & Push-to-Talk
The Problem:
Our Solution:
We simplify how teams communicate and monitor field operations—connecting vehicles, cameras, sensors, and staff with real-time voice and data solutions.
- Fleet management & vehicle IoT
- Temperature, moisture, and power monitoring
- LTE & Wi-Fi Push-to-Talk systems
- Smart asset tracking and alerting
Deployment Services
The Problem:
Our Solution:
We handle the entire deployment process—so your tech doesn’t just get delivered, it gets done right. Whether you need five routers installed or an entire network deployed, we show up ready to deliver.
- Pre-staging, kitting, and shipping
- Site surveys and structured planning
- On-site setup and post-deployment support
- Ongoing management with no extra cost (when sourced through us)
Why First Response IT?
We were built to simplify IT for teams that don’t have time to chase vendors, decipher bills, or babysit projects. Whether you’re a public agency or a business critical to community resilience, we manage your tech like it’s our own—so your people can focus on what they do best.
💰 No-cost support model – we’re paid by the vendors you choose.
📦 Vendor-neutral sourcing – we guide, you choose.
🧠 Mission-first support – 7 days a week, from real people who care.
📅 Ready to simplify your IT?
Let’s talk. We’ll assess your environment, identify savings, and manage your transformation from start to finish.
